FAQs

Have questions about ChatOwl?

We’ve got you covered!

What is ChatOwl?

ChatOwl is a groundbreaking mental health platform dedicated to offering free, high-quality, and personalized mental health support. Our mission is to make mental health services universally accessible, leveraging advanced AI and proven wellness techniques to help individuals navigate through challenges like anxiety, depression, and more.

Does ChatOwl use evidence-based techniques?

Yes! ChatOwl draws from approaches that have been rigorously evaluated over the past 50 years, including Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), and Mindfulness-based Cognitive Therapy (MBCT). 

Cognitive Behavior Therapy (CBT) has consistently shown to be effective for many mental health problems and populations, particularly anxiety and depression (read more about CBT here). 

Dialectical Behavior Therapy (DBT) is a widely studied behavioral intervention focused on improving emotion regulation and distress tolerance (read more about DBT here). 

Mindfulness-based Cognitive Therapy (MBCT) incorporates mindfulness to CBT and has been shown to be effective at treating depression (read more about MBCT here). 

How does ChatOwl personalize mental health support?

Our innovative platform is designed to learn and adapt to your unique mental health needs. It applies clinically proven therapy strategies, ensuring personalized care that evolves with your journey toward mental well-being.

Why is ChatOwl free?

At ChatOwl, we are building a movement to make mental health support accessible to everyone. Our platform is free because a large number of contributors strengthens our ability to offer personalized, effective support. Each user enhances the platform’s learning, helping us to expand and improve our impact. Together, we’re creating a future where everyone can access the mental health support they need.

Why does ChatOwl only exist as an app?

Delivery of evidence-based mental health support through mobile applications is effective. Plus, ChatOwl’s mission is to provide mental health support anytime, anywhere, which is possible through our platform.

Numerous studies have indicated that evidence-based therapies can be translated to mobile apps and reduce negative mental health symptoms (read more about the evidence supporting digital mental health interventions here and here).

How can ChatOwl benefit college students?

College students often face anxiety and stress related to task completion and sleep issues. ChatOwl addresses these specific concerns with tailored strategies, offering support that fits into the frenetic lifestyles of students. Also, as many colleges and universities struggle to meet the demand for mental health services, ChatOwl offers a solution that students can use immediately.

What makes ChatOwl suitable for working adults and parents?

For young professionals and parents juggling multiple responsibilities, ChatOwl offers a convenient and effective way to manage anxiety and improve sleep. Our platform is designed to fit seamlessly into your life, providing support whenever and wherever needed, all without leaving the comfort of your home.

Is ChatOwl a replacement for traditional therapy?

While ChatOwl is not a replacement for in-person therapy, it is an alternative offering a complementary and highly accessible option if traditional services are unavailable to you. Our platform applies the same clinical techniques mental health professionals use, providing an effective supplement to traditional therapy. 

How does ChatOwl ensure user safety and privacy?

User safety, security, and privacy is a top priority for ChatOwl. The control of your information is completely in your hands. ChatOwl keeps everything you say confidential and will never share your information without your permission.

How can I contribute to the ChatOwl community?

By using ChatOwl, you’re already contributing! Your feedback and usage help us continuously improve and expand our services. Additionally, sharing your positive experiences with ChatOwl can inspire others to join our movement towards accessible mental health support.

What expertise backs ChatOwl’s platform?

ChatOwl is built on a foundation of clinical expertise and empathetic understanding. Our team includes experienced clinicians who ensure that every aspect of our platform is grounded in professional knowledge and compassionate care.

How can I get started with ChatOwl?

Getting started is easy! Simply download our app on the Apple App Store and join the ChatOwl community. You’ll have immediate access to personalized mental health support, helping you on your journey to becoming your best and happiest self.

Have a question that isn’t answered here? Let us know!